Privacy Policy

Last updated: January 2024

WellnessRooms.co.uk (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We may collect the following personal information: - Name and contact details (email address, phone number) - Business information (business name, address) - Account credentials - Payment information - Profile information and preferences

We automatically collect certain information when you use our Service: - IP address and device information - Browser type and version - Pages visited and time spent - Search queries and interactions - Cookies and similar technologies

For room owners, we may collect: - Property details and descriptions - Images and media files - Pricing and availability information - Location data

We use the collected information for the following purposes:

• To provide and maintain our platform
• To process bookings and payments
• To facilitate communication between users
• To improve our services

• To send important updates and notifications
• To respond to your inquiries and support requests
• To send marketing communications (with your consent)

• To analyze usage patterns and trends
• To improve our website and services
• To develop new features and functionality

• Room listings are publicly visible
• Contact information may be shared between parties for booking purposes
• Reviews and ratings may be displayed publicly

We may share information with trusted third-party service providers: - Payment processors - Email service providers - Analytics services - Cloud storage providers

We may disclose information when required by law: - To comply with legal obligations - To protect our rights and safety - To investigate fraud or security issues

We implement appropriate security measures to protect your information: - Encryption of sensitive data - Secure servers and networks - Regular security assessments - Access controls and authentication

We retain your information for as long as necessary to: - Provide our services - Comply with legal obligations - Resolve disputes - Enforce our agreements

You have the right to: - Access your personal information - Update or correct your information - Delete your account and data - Opt out of marketing communications

You can control cookies through your browser settings: - Disable cookies (may affect functionality) - Clear cookies regularly - Use browser privacy modes

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

We may update this Privacy Policy from time to time. We will notify you of any material changes by: - Posting the updated policy on our website - Sending email notifications - Displaying prominent notices

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Address: [Your Business Address]

If you are in the European Union or United Kingdom, you have additional rights under GDPR: - Right to data portability - Right to erasure (right to be forgotten) - Right to restrict processing - Right to object to processing - Right to withdraw consent

California residents have additional rights under CCPA: - Right to know what personal information is collected - Right to delete personal information - Right to opt out of the sale of personal information - Right to non-discrimination

This Privacy Policy is effective as of the date listed above and applies to all users of WellnessRooms.co.uk.